Cantura provide professional IT Support for small to medium sized businesses based within the Home Counties.
With over 30 years combined knowledge within the IT industry, Cantura have the experience and broad-based expertise to complement your existing skills and resources.
We provide a comprehensive range of support based services to enable you to choose a solution, which will fit the particular needs of your organisation. Our experienced personnel will provide a professional proactive service, that will keep your IT systems running effectively and efficiently.
We offer a number of support packages all of which can be tailored to meet individual requirements, our standard packages are as follows:
Our full IT Support package for a fixed monthly fee would include:
- Account Management
- Unlimited Telephone Support
- Unlimited Site Visits
- Hardware Support
- Application Support
- Guaranteed Response Times
- Regular Network and PC Health Checks
- Maintenance and Updates
- Regular Review Meetings
- Free Consultancy
This option is available to those clients that do not want to pay a monthly fixed fee but would benefit from the options that are available to them with the Full Support contract.
A block of hours can therefore be purchased, and then as and when you need us, we will deduct the cost of our support call or visit from your contracted amount of hours.
Every month we will provide you with a statement detailing the hours that have been used up, allowing you to budget your IT expenditure more easily.
We provide expertise and experience as and when you need us on an informal basis, charged at an agreed hourly rate.
All our packages can be tailored to fit your requirements.
Please contact us and we can provide more information on the services listed above.